What Information We Hold and Why
When you open an account, we collect your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. This lets us process deposits, verify withdrawals, and keep your account wallet secure. We also log device type, browser session data,
-
1
and IP address to detect unusual access patterns and protect your account from unauthorised activity. If you contact our support team, we retain that correspondence to improve how we handle future queries. We do not sell your personal data to third parties. Data shared with payment
-
2
processors like bKash, Nagad, and Rocket is limited strictly to what those services need to complete your transaction. We retain account data for as long as your account remains active and for a period after closure as required by applicable regulations — the exact duration depends
-
3
on the jurisdiction you fall under. Cookies placed during your session help us remember your login state and preferred lobby view. You can manage cookie preferences through your browser settings at any time. If you are unsure whether our data practices apply to your region, availability
-
4
depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.